FAQ

Most orders ship within 2–3 business days. You’ll receive tracking information as soon as your order is on its way.

Yes! Enjoy free shipping on all U.S. orders over $125.

At this time, we ship within the U.S. only.

Magnolia & Pine will gladly accept returns of fully priced, unworn, unwashed, undamaged, unaltered, or defective merchandise for a store credit (Magnolia & Pine E-Gift Card) within 14 days from the date your order shipped. Items must not contain an excessive amount of human or animal hair and must not contain any smoke smell. Items that do not meet these requirements will be subject to denial. 

We hope you love your new item, but if not, Click HERE to start a return through our self serve portal. If you have any questions, feel free to reach out to our customer service team. 

Please allow 5-10 business days once your return reaches our PO box, to be processed. You will then receive an email confirmation with an e-credit gift card once your return is complete. 

Delays with US postal service or UPS shipping. Lost, damaged, or marked delivered items. To file a claim with the carrier, please google UPS Claims Support or USPS Claims Support. 

Simply create an account, and you’ll start earning points right away. See more details on the rewards program here.

Log in, click the Rewards banner, and choose your reward based on your available points.

See more details on the rewards program here.